Privacy Policy
We are committed to protecting your privacy. In order to provide our services to you and to provide a more personalized shopping experience we need to collect certain information from you
What information do we collect? How do we use it?
When you order, we ask for your name, email address, delivery address, credit or debit number, expiry date and start date (issue number if applicable) and card security number. This allows us to process and fulfill your orders. This information is securely stored off-site by a reputable online payment provider. Information will not be passed to any third parties.
We also ask for your telephone number. This enables us to contact you if there is a problem with your order. We also provide your telephone number to our couriers to allow them to contact you if they need clarification of the delivery address.
We may also use the information we collect to occasionally notify you of site updates, new dishes or price changes. If you would rather not receive this information, please select those options under the 'Your account' section of the website.
How do we protect your personal information?
We understand that there is a concern about the security and privacy of online transactions. There is considerable coverage of online fraud and identity theft. Therefore, it is essential that you are satisfied that our website is operated in a reputable manner
How do you secure my payments?
We employ data encryption to ensure safe and secure transactions on our site.
Our payment area is secured using industry standard Secure Sockets Layer technology (SSL). You will know when you enter this area because the small yellow padlock appears in the bottom right hand corner of your browser. The other indication is in the address bar. When you enter the secure area of the site, the background of the address bar may turn dark yellow. You will notice that http:// is replaced by https:// (the 's' standing for secure)
You may rest assured that your personal and private information remains secure and private when trading with us.
What is SSL?
Secure Sockets Layer, SSL, is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between them remains private and secure. This system is used by millions of websites worldwide to secure internet transactions between the server and the customer.
How do I know you are a legitimate organization?
Admittedly we are a new business - but we are legitimate. We are VAT registered (number 900 9101 70) and our address, should you wish to visit is on this website
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable you to store items in your shopping basket. Cookies are required to be enabled for the ordering process to work.
Do you disclose my details to outside parties?
We do not sell, trade, rent or give your personal information to others we may, however, provide aggregate statistics about our sales and related site information to reputable third parties. Any such statistics will not include personally identifiable information.
We are committed to protecting your privacy. We use the information we collect to make shopping at Withykitchen.com possible and to enhance the experience.
Consent
By using our website you consent to the collection and use of this information by Withy Kitchen. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it and under what circumstances we disclose it.
If, at any time you believe that we have not adhered to these principles, or you have any questions or comments about our privacy policy then please contact us via the "contact " page of the website.
